■ Frequently Asked Questions
Are you the manufacturer?
Yes, we are one of the leading furniture brands in the industry with a focus on high-quality production and innovative design.
Can I order samples? Are they free of charge?
Yes, we accept sample orders. While sample fees are required initially, we will credit these fees back to you when you place a bulk order.
How do you ensure product quality?
We maintain strict quality control from raw materials to final shipment. If any products are found damaged upon delivery, replacements will be provided in your next order.
What are your standard payment terms?
Our standard terms are a 30% deposit and 70% balance against the B/L copy via TT or LC. Trade assurance options are also available.
What is the MOQ and expected delivery time?
The MOQ is 5 pcs per color/model. Delivery typically takes 25 days after the deposit is received. Some items may be in stock for immediate dispatch.
Do you offer a warranty on your furniture?
Yes, we provide a 5-year warranty on our products to ensure long-term satisfaction and peace of mind for our clients.