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Frequently Asked Questions
Q: Are you a trading company or a factory?
A: We are a professional manufacturer. Our factory covers twenty thousand square meters and is specialized in hotel and apartment furniture design and production.
Q: Can I visit your showroom?
A: Yes, we have a 4-floor showroom covering fifteen thousand square meters with many items on display. You are welcome to visit our facility to check our quality.
Q: Do you offer customized product services?
A: Yes, customization is a core part of our service. You can send us your design pictures and detailed specifications, and our professional designers will work with you to create the exact product you need.
Q: What is your minimum order quantity (MOQ)?
A: Our standard minimum order is one 40HQ container, which can be a mix of different items from our catalog. For specific items, the MOQ is 5 sets.
Q: Do you provide samples?
A: We can offer samples for a fee. If you place an order for at least two containers in the future, the sample fee will be fully refunded to you.
Q: How do you ensure product quality?
A: We implement a rigorous quality control process, including three separate checks before loading. Additionally, we provide at least a 5-year warranty against manufacturing defects.
Forton Furniture
