Frequently Asked Questions
Are you a trading company or a factory?
We are a factory covering 20,000 square meters. You are welcome to visit our facility or our exhibition booths at major trade shows.
Do you have a showroom?
Yes, we have a dedicated showroom building covering 4,000 square meters with many items on display.
Do you offer samples and what are the charges?
We can offer samples for a fee. If you place an order for at least one container in the future, the sample fee will be returned to you.
Do you provide customized product services?
Yes, customized products are available. Send your design pictures and detailed information to us, and we will work with our professional designers to create the sample you want.
What is your minimum order quantity (MOQ)?
Our minimum order is 5 sets.
What are your payment terms and warranty?
We require a 30% deposit for standard products and a 50% deposit for custom products, with the balance due before shipment. We provide a 1-year warranty on the product frame.