Your Premier Building Materials Supplier
We provide affordable consultancy, design, and building materials supply for residential, real estate, and hospitality projects worldwide.
1. Professional Design: Complimentary design services from top-tier teams.
2. Quality Assurance: Rigorous quality standards; redo or re-issue policy for non-qualified items.
3. Special Follow-Up: Exclusive customer service to track production schedules and QC reports.
4. Installation Support: Engineering supervision and installation instructions provided.
?
Frequently Asked Questions
Q1: How to solve the quality problems after sales?
A: Simply take photos of the issues and send them to us. We will provide a satisfied solution within 24 hours after confirming the problem.
Q2: What happens if products are damaged during transit?
A: For fragile items, we typically include extra quantities to account for potential loss. If we handle the logistics, we will coordinate compensation for any damage.
Q3: How is quality controlled during production?
A: We have a dedicated QC team. Every product is checked and photographed before final packaging.
Q4: What are the typical packaging methods used?
A: Depending on the product, we use wooden box packaging or wooden pallets to ensure maximum protection.
Q5: What is the standard delivery lead time?
A: Production usually takes 25-35 days after order confirmation, depending on the specific project requirements.
Q6: Do you provide installation guidance for international projects?
A: Yes, we offer comprehensive installation guides and can provide professional supervision or door-to-door installation services if required.
Forton Furniture
